Hyperlinkes, a digital agency based in Udaipur, India, builds custom chatbots trained on your own documents, prices, policies and website. The chatbot answers questions from your approved content in English and Arabic, shows where each answer came from and hands over to your team when it is not sure. Pricing starts from AED 349 per month, with a one-time setup from AED 999.
Get a Free Quote | Chat on WhatsApp
Quick answer: Our custom chatbots for Dubai businesses start from AED 349 per month plus a one-time setup from AED 999. The final price depends on how much content the chatbot learns from, the channels, the languages, the integrations and who can see what, and we quote it after a short call about your content and goals. AI usage, hosting and any WhatsApp provider or message fees are billed to your own accounts.
Custom Chatbots Trained on Your Data in Dubai: Key Facts
| Service | Done-for-you chatbot that answers from your own documents |
|---|---|
| Starting price | From AED 349 per month, plus one-time setup from AED 999 |
| Learns from | Your website, PDFs, price lists, policies, manuals and FAQs |
| Channels | Website chat, WhatsApp or an internal tool for your team |
| Languages | English and Arabic, including documents in both |
| Control | Answers from your content only, with sources, a safe fallback and handover to your team |
| Who we serve | Dubai businesses, delivered remotely from Udaipur, India |
Custom Chatbot Pricing in Dubai
Custom chatbot pricing in Dubai varies widely. One UAE provider publishes a lead-capture bot at AED 3,000 plus AED 300 per month and a knowledge assistant from AED 5,000 plus AED 500 per month. Other guides put custom bots with CRM and bilingual support at AED 12,000 to 35,000, enterprise builds at AED 60,000 to 150,000 or more and the Arabic tuning layer alone at AED 3,000 to 8,000. Our pricing starts below those entry points and is done-for-you.
We price each project after understanding your content and goals, so you only pay for what you need. Here is what moves the price:
| What decides your price | How it affects the quote |
|---|---|
| Amount and type of content | A few FAQs and PDFs, or hundreds of documents, and how clean and up to date they are |
| Channels | Website chat, WhatsApp, an internal tool, or several together |
| Languages | English only, or English and Arabic documents and conversations with extra testing |
| Access and security | A public chatbot, or an internal one where different people can see different documents |
| Integrations and handover | Lead capture, CRM or helpdesk links, and how conversations pass to your team |
Not included: AI usage, hosting, and any WhatsApp provider or Meta message fees, which are billed to your own accounts. Meta charges per message for some message types and changes its rules and rates from time to time, so please check its current rate card. We estimate these costs for your use case in your quote.
Need AI inside software you already use? See AI integration into existing software. Want a chatbot focused on support or leads? See our AI customer support bot and AI lead qualifier bot.
What Does "Trained on Your Data" Mean?
A general AI model knows a lot about the world but nothing about your prices, policies or products. We solve this with a method called retrieval-augmented generation, often shortened to RAG. We organise your content in a private searchable library. When someone asks a question, the chatbot first finds the relevant passages in your library and then writes its answer from them. Because it uses your own content, you can check each answer against its source. We do not need to build a new AI model from scratch, which keeps the cost low.
What Your Chatbot Can Answer
- Customer questions about your services, prices, opening hours, delivery, returns and policies
- Product details from catalogues, specifications and brochures
- Staff questions about procedures, HR policies, manuals and training material
- Documents in English and Arabic, including answers that quote the right section
- Next steps such as capturing a lead or passing the conversation to a person
How We Keep Answers Accurate
AI can make mistakes, so we build the chatbot to be careful:
- Your content only. It answers from the documents you approve and not from guesses.
- Sources shown. Answers point to the document or page they came from, so people can check.
- "I do not know." When it cannot find an answer, it says so and offers a person instead of making one up.
- Rules about what it must never say, such as discounts, legal advice or medical advice.
- Testing. We test with real questions, including tricky ones, before launch.
No chatbot is perfect, so we also review real conversations after launch and fix weak answers.
Keeping the Chatbot Up to Date
Your prices, policies and offers change, and the chatbot should change with them. When you update a document, we refresh the chatbot's library so it stops using old information. Monthly care covers regular updates and a review of conversations where the chatbot struggled.
Public Chatbot or Internal Assistant?
A public chatbot answers customers on your website or WhatsApp using content you are happy to share. An internal assistant helps your team find answers in policies, manuals and procedures, and may need access rules so people only see the documents they are allowed to see. Do not upload confidential documents to a public chatbot. We help you decide which content belongs where.
Arabic and English
Modern AI models can read and write Arabic and English, and your documents can be in either language or both. We test Arabic questions and answers with you before launch, and we recommend a native speaker reviews important replies. Adding Arabic needs extra testing, which we include in your quote.
Data, Privacy and Hosting
The UAE has a federal data protection law (PDPL, Federal Decree-Law No. 45 of 2021), and DIFC and ADGM have their own rules. Your content is stored in a private library that belongs to your project and is not shared with other clients. We pass the AI model only the passages needed to answer a question, check the AI provider's data settings for your use case, including options that limit data retention where they are available, and discuss UAE-region hosting where your industry requires it. We are not a law firm, so please confirm your obligations with a legal adviser, especially for health, finance or government-related work.
Custom Chatbot, Support Bot or Integration?
A custom chatbot trained on your data is built around your documents and knowledge. An AI support bot focuses on common customer questions and logging requests, and an AI WhatsApp agent focuses on new enquiries and bookings. If you want AI inside a CRM or ERP, see AI integration. We will tell you which fits, and they can work together.
Start With One Area of Knowledge
You do not need to load everything at once. We usually start with one area, such as your product FAQs or your price list, show you real answers and add more content as you gain confidence.
How It Works
- Content call. We look at your documents, website and the questions people ask.
- Fixed quote. You get a clear monthly price and setup fee based on your content and channels.
- Library and rules. We organise your content and agree what the chatbot may and may not say.
- Build and test. We build the chatbot and test it with real questions in English and Arabic.
- Go live. You launch on your website, WhatsApp or internal tool.
- Review and improve. We check conversations each month and update the content.
Custom Chatbots for Dubai Industries
- Real estate: project details, payment plans and area information from brochures and price lists
- Hospitality: menus, packages, policies and event information
- Healthcare: clinic services, opening hours and admin answers, with medical advice left to clinicians
- Retail and e-commerce: product specifications and delivery policies. See ecommerce development in Dubai
- Education: course details, admissions policies and fee information
Is Hyperlinkes the Right Fit?
We are a good fit if you are a small or medium business with documents and FAQs you trust, you want a low monthly price and a careful chatbot, and you are comfortable working over video calls and WhatsApp.
A larger Dubai-based provider may suit you better if you need to train or host your own AI model, index very large or highly sensitive document sets with strict security reviews, serve government or regulated clients or hold in-person workshops. We would rather tell you that upfront.
How We Work With Dubai Clients
Working remotely from India. We do not have a Dubai office. Dubai is only 1.5 hours behind India, so calls and video meetings are easy to schedule, and we use WhatsApp for quick updates.
See all our services on the Dubai digital services page.
Custom Chatbot FAQs
What is a chatbot trained on your data?
It is a chatbot that answers from your own documents, such as price lists, policies and manuals, instead of from general knowledge. It finds the relevant passage first and then writes its answer from it.
How much does a custom chatbot cost in Dubai?
One UAE provider publishes a lead-capture bot at AED 3,000 plus AED 300 per month and a knowledge assistant from AED 5,000 plus AED 500 per month, while other guides put custom bots with CRM and bilingual support at AED 12,000 to 35,000. Our pricing starts from AED 349 per month plus a one-time setup from AED 999. The final price depends on your requirements and is confirmed in your quote.
Do you build a new AI model for my data?
Usually not. We connect a ready-made AI model to your content, which is far cheaper and keeps answers tied to your documents. If a custom model is truly needed, we tell you during scoping.
Will the chatbot make things up?
It can make mistakes like any AI, so we limit it to your approved content, show sources, make it say when it does not know, test it before launch and review conversations afterwards.
What documents can it learn from?
Typically PDFs, Word files, web pages, spreadsheets and FAQs. We check your files during scoping, and scanned documents may need extra work.
Can it answer in Arabic?
Yes. It can read Arabic and English documents and reply in either language, following the language the user writes in. We test Arabic examples with you before launch, and we recommend a native speaker checks important replies.
Which channels can it run on?
Your website, WhatsApp or an internal page for your team. We confirm the channels during scoping.
Can different people see different documents?
For internal assistants, yes, we can set access rules so people only receive answers from documents they are allowed to see. We confirm what is possible for your setup during scoping.
How do you keep it up to date?
When you update a document, we refresh the chatbot's library. Monthly care covers regular updates and a review of conversations where it struggled.
What happens when it cannot answer?
It says it is not sure and offers to pass the conversation to your team, or it captures the customer's details for a follow-up.
Is my data safe?
Your content is stored in a private library for your project and is not shared with other clients. We pass the AI only the passages needed for each answer and check the AI provider's data settings. The UAE federal data protection law applies to personal data of people in the UAE. We are not a law firm, so please confirm your obligations with a legal adviser.
What ongoing costs should I expect?
AI usage, hosting and any WhatsApp provider or message fees are billed to your own accounts. Optional monthly care covers updates, monitoring and fixes. We estimate the running cost in your quote.
How long does it take to go live?
It depends on how much content you have and how ready it is. A small chatbot can be live in a couple of weeks, and larger ones take longer. Your quote includes a timeline.
Do you have an office in Dubai?
No. We work with Dubai clients remotely from Udaipur, India, through video calls and WhatsApp. Dubai is only 1.5 hours behind India, so scheduling is easy.
Get a Quote for Your Chatbot
Tell us what content you have and who will use the chatbot, and we will reply with a clear plan and price.